Shipping and Returns
Orders are typically processed within 3–7 business days before shipment. Some products are made or finished after an order is placed, and processing times may vary based on inventory availability and production schedules. During product launches, holidays, or periods of high demand, processing times may be slightly longer.
Shipping
Fin City Threads currently ships within the United States. Shipping rates and delivery estimates are calculated at checkout when available. Once your order has been processed and shipped, you will receive tracking information by email.
Delivery times vary by carrier and destination. While we work hard to get every order out as quickly as possible, shipping delays caused by carriers, weather, or other circumstances beyond our control may occur.
Order Accuracy
Please review your shipping address carefully before placing your order. Fin City Threads is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
Returns & Exchanges
We want you to be satisfied with your purchase. If there is an issue with your order, please contact us within 14 days of delivery so we can review the situation and determine an appropriate solution.
Items must be returned in new, unworn, and unwashed condition unless the item arrived damaged or defective.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue. We will work with you to correct the problem.
Non-Returnable Items
The following items are generally not eligible for return:
• Worn or washed merchandise
• Items damaged through normal use or improper care
• Clearance, closeout, or final sale items
• Limited edition or special release products marked as non-returnable
Contact Us
If you have questions regarding shipping, returns, or an existing order, please contact us through our Contact page or email us at fin.city.threads@gmail.com.
Built for the Water. Made for Everyday Life.
Fin City Threads is a coastal lifestyle brand inspired by the people, places, and traditions that make life on the Gulf Coast special.